Terms&Conditions- Green Aura

♥ Each piece is one of a kind

All of our candles, soaps and bath bombs are lovingly handmade in small batches.

Because of this, no two are ever exactly the same — and that’s the beauty of it!

You might notice slight differences in colour, shape or scent strength. It’s what makes your product unique.

 

Custom Label Candles

Want your own special message? We love that!

Just type your custom text exactly as you want it printed (max. 50 characters).

Emojis aren’t supported — sorry!

Please note: personalised items can’t be returned unless something’s gone wrong on our end.

 

 How to use with love and care

• Always follow the safety info included with your order.

• Keep candles out of reach of kids, pets and anything flammable.

• For freestanding candles, always use a proper holder or candle plate to protect surfaces and burn safely.

Our soaps and bath bombs are made with gentle, natural ingredients —

but if your skin doesn’t quite agree with them, don’t force it. Just discontinue use.

 

 Returns & happy solutions

We don’t accept returns for change of mind since every item is handmade just for you.

But if something arrives damaged or not quite right, please contact us within 7 days and include a photo.

We’ll do our best to make you happy!

 

 Shipping & packaging love

We carefully pack and ship your order within 1–3 business days.

Every order is wrapped with care, ready to brighten someone’s day.

 

 Say hi anytime

We’re always happy to help!

For any questions or concerns, feel free to reach out:

Email: info@green-aura.online

Instagram: https://www.instagram.com/green_auraa_/

We usually reply within 24 hours.

Handmade on the Gold Coast, Australia.